We warrant all our products against defective workmanship and, or materials for a period of twelve (12) months from the date of purchase. Proof of purchase plus proof of the defect will be required and must be received by us within seven days of product failure and prior to the end of the twelve (12) month period from date of purchase.
We take no responsibility for the repair of any products rendered defective or damaged through normal wear and tear or incorrect use of the product. We do not provide warranty on any tynes, tyres, handle grips, spring bolts, lynch pins and sparex pins. We do not provide warranty on any products that have undergone modification. We reserve the right to determine whether the product is defective. We do not accept responsibility for any product, which is damaged in transit. Faulty parts may need to be returned to us as part of the Warranty process. Freight costs each way will be paid by the owner / purchaser of the product. Purchasers, dealers or agents of Currie Engineering products are not authorised to give warranty on behalf of us. Claims will only be recognised, if lodged as outlined below in the Warranty Process.
Product specifications are subject to change due to our company’s policy of improvement. Design changes and improvements maybe made by us whenever we believe the effectiveness of our products can be improved. We have no obligation to incorporate any improvements to products, which are currently in service or have been supplied.
Contact us, or your dealer, or point of purchase who will contact us.
Photos and or video footage may be required to process your claim with a short description of the problem.
The claim will be assessed by us to determine whether the warranty claim will be approved. This can take up to five working days from when we are first notified of the problem and proof of product failure.
Any work commenced without approval from us will not be covered by Warranty. Labour will only be covered by us if the item is returned to the our workshop. In most cases replacement parts are simple to fit and our workshop staff can assist with technical advice via email or phone to assist customers with fitting replacement parts.
Travel and freight charges associated with the processing of the Warranty Claim will not be covered by our Warranty and is the responsibility of the owner / purchaser.